Warranty just came back online. Please know that not everything can or will be in the system. Tupperware is over 75 years old 🙂 It would be impossible to have everything ever made to be part of the warranty process.
Steps for a Tupperware Independent representative to help you with your cracked or broken piece:
- We are authorized to help with Cracked or Chipped items only. These items can be only taken care of with a Purchase of NEW Tupperware or with a Party as well.
- The broken piece will need to have a Mold Number that is in our current system. If it is not in the system it can be replaced with the updated version of this. This mold number can be found in the 6 o’clock position of the product
- Tupperware will take care of the cost of the product but not the tax and shipping. These items come from the factory and cannot be given at the time of the exchange. The same shipping cost is good for up to $74.99 of new Tupperware as well. As stated in #1 our consultants are able to take care of warranties with a purchase of new items or with a party only. If you have no desire to buy new Tupperware you can wait until Customer Care can service it or go through the factory instead.
- When we warranty your item know we are required to ask you to hold on to them for 30 days or more before placing them in a recycling bin. Tupperware does this to ensure the quality control of people not taking advantage of our Warranty program.
- You are welcome to contact us with the mold number(s) before stopping by during normal business hours to see if they are in the system or not.
You are welcome to email us at infiniteshineenterprises@gmail.com to inquire if your item(s) are still in the system.
If you would rather not make any additional purchases here is what can be done:
If you do not have a desire to place an additional purchase, you can go to my website and fill out the warranty submission form there. The same information would be needed as to mold number and a picture for Tupperware to approve. If it is not in the system, they would not be able to give you a new seal and unfortunately, I would not be able to as well.Â
Customer process it online: https://warranty.tupperware.com Please note: You will only receive a voucher for something that is in the main line catalog when you go through the link you see there. When you go through a consultant the actual piece, if it is still in the system, will be replaced.
To shop online go to www.sarahbstars.com